The importance and demand for culturally and linguistically appropriate services continues to grow. We will train your customer service staff and other individuals at your organization in successfully communicating with the individuals from other cultures that they interact with. Your staff will learn how to engage them in an effective and culturally sensitive manner.
If you and/or your staff have never used an interpreter, we can provide training that will walk you through an appointment, what to expect and how to interact with the interpreter and limited English person. Please contact us for more information.