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Case Manager-Bilingual

South Boston

We are currently seeking a full-time Case Manager for the Refugee and Immigrant Services Program located in South Boston.

The Case Manager will serve as the primary point of contact and maintain a caseload of unaccompanied children (UC) reunifying with sponsors in Massachusetts. Responsible for assessing and documenting needs of clients. Conduct home visits with unaccompanied children and their sponsors, and follow all requirements outlined by the Office of Refugee Resettlement (ORR) and the U.S. Conference of Catholic Bishops Migration and Refugee Services (USCCB/MRS) program guidelines. Local travel is required for day and evening work.

Qualifications include:

  • BSW, LCSW, LICSW, or Bachelor of Arts in related field (e.g., Sociology, Psychology, Education, Global/International Studies) is required. Bachelor and Master level degrees from native country may be considered.
  • Bilingual in English and Spanish required, native speaker preferred.
  • Work experience with youth, immigrants, or refugees required. Prior experience with unaccompanied migrant children preferred.
  • Ability to work within the community and perform outreach duties, including the ability to do so while working remotely.
  • Excellent administrative, data collection, typing, and writing skills; strong attention to detail; computer proficiency in MS Office, online learning platforms, and databases.
  • Experience with virtual communication and meeting tools such as Zoom and WhatsApp.
  • Ability to establish and maintain a positive and professional relationship with co-workers, clients, and community service providers.
  • Cultural responsiveness, commitment to racial justice, and ability to relate well and effectively in a multicultural and multilingual workplace with diverse client population is required.
  • Experience of employing a trauma-informed care approach is preferred.
  • Must have valid U.S. driver’s license. Work travel is required, insurance coverage and access to a reliable vehicle or public transportation is required.

We offer a congenial and team approach work environment with the opportunity to learn and grow professionally. Our benefits are competitive and include a 403(b) savings plan and generous time off.

Interested applicants should send a cover letter and resume to: resumes@ccab.org. Please reference job 9210. No phone calls please.

Catholic Charities is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

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