Strategic Plan
Empowering Families, Strengthening Communities
Our strategic plan seeks to maximize our impact in the communities we serve, meeting the evolving program needs while strengthening our visibility, being good stewards of the financial resources with which we are entrusted, and fostering an environment where all feel valued and empowered.
Strategic Pillars
These pillars serve as the agency's key areas of focus toward a vision of a more just, equitable society rooted in the dignity of all people.
Advancement
Programs
Finance and Operations
External Affairs
People and Culture
Our Mission
We welcome and serve, with compassion and respect, all those in need by providing life’s necessities, education, and advocacy to move families toward self-sufficiency.
The Process
Catholic Charities Boston undertook an extensive, year-long process in collaboration with our Board to envision our next steps in addressing key issues facing our communities, providing food, shelter, resources, affordable childcare, and advocacy while creating pathways to job and housing security.
Guided by a mission rooted in faith, the following objectives were identified as our path forward toward success.
Key Objectives
- Ensure long-term agency financial sustainability through diversification of philanthropic revenue.
- Strengthen community engagement.
- Align funding with program needs to ensure efficient resource allocation.
- Expand philanthropic support to strengthen funding and community impact.
- Establish a robust framework for measuring impact to drive effectiveness and continuous improvement.
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Enhance succession planning with clear Standard Operating Procedures for smooth transitions.
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Strengthen decision-making through comprehensive program and community needs assessments.
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Leverage program multi-service centers to expand reach and enhance impact.
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Promote the revitalization of multi-service centers and new affordable/supportive housing.
- Increase the agency’s visibility and reputation to enhance influence and reach.
- Strengthen public advocacy efforts to drive awareness and support.
- Support the development of affordable and supportive housing initiatives.
- Improve internal briefings and ensure strict contract compliance.
- Streamline funding efforts by optimizing grants management, enhancing collaboration, and leveraging data to secure diverse funding sources.
- Enhance accuracy and efficiency of property portfolio to plan for maintenance and informed decision-making.
- Conduct a program assessment to ensure adequate funding and optimize resource use.
- Boost analytical capabilities to improve decision-making and insights.
- Promote the development of affordable and supportive housing solutions.
- Strengthen facility governance across all multi-service center sites to enhance service delivery and organizational sustainability.
- Attract and retain top talent to drive organizational success and innovation.
- Implement a succession planning model to ensure leadership continuity and stability.
- Develop consistent communication strategies to build awareness and pride in the agency’s work.
- Foster employee development and well-being in an inclusive, culturally competent environment where all feel valued and empowered.
Our goal is to break the cycle of poverty by helping individuals and families overcome immediate crises and build sustainable futures.
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